FAQs

Do you ship outside Chhattisgarh?

Yes, we deliver pan-India.

Will my order arrive in time for my wedding or festival?

For date-sensitive orders, message us on WhatsApp at +91 92034 75547 before ordering and we'll confirm your delivery window.

Do you accept Cash on Delivery?

Yes, Cash on Delivery is available on eligible orders.

Can I get a hamper custom-branded or personalized?

Yes — bulk orders, custom branding, and personalisation are available for corporate and wedding gifting. Contact us at gifting@primestore.co.in or WhatsApp +91 92034 75547.

What is your return policy?

Most items are returnable within 7 days of delivery if damaged, defective, or different from what was ordered. See our full Return & Refund Policy for details.

Do you offer bulk or wholesale pricing?

Yes, for corporate gifting, hamper materials, and our Exotic Dry Fruits & Nuts range. Contact us for a quote.

Is your food range vegetarian?

Yes — Prime does not promote or sell non-vegetarian food or alcohol products.

What if my order arrives damaged?

Contact us with photos at gifting@primestore.co.in and we'll resolve it under our Return & Refund Policy.

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